I pay thousands each semester to go back to school (ugh!) but I would likely pay hundreds more to not have to deal with the University of Arizona’s registrar office anymore. The consistency of the dour service (I’m clearly always bothering them by coming to them regarding THEIR JOB) and the inexplicably arcane system leave me thinking there is a lucrative service opportunity for an enterprising young person.
An example of my most recent exchange with registrar staff:
Her: “You have to fill this form out again and have the professor re-sign because to switch discussion groups you have to switch lectures”
Me: “But there’s only one lecture.”
Her: “No, my system says there are two.”
Me: “Ma’am that may be, but there is literally only one lecture.”
(This ACTUALLY went back and forth a couple times before I got the following response) Continue reading